The Macaron Shop
Nicole Macaron FAQs
How long does it take to receive my order?
You should expect to receive your macarons within 5-7 days of ordering. We estimate anywhere from 1-4 days for processing/baking and an additional 2-3 days for shipping (depending on holidays, weekends, etc). Your order may come earlier than 5-7 days. We will send you an e-mail with your shipping confirmation to track via USPS or UPS. If you have a specific date that you need your order by, please send us a contact request or email to firstname.lastname@example.org and we will work with you to get your order delivered on a specific day in the future. We ask that you provide us at least 5 days notice for a specific delivery date.
Will the macarons melt while shipping?
We ship our macarons in an insulated freezer wrap with sweat proof cold packs. Should you receive your order with ice packs that have defrosted, fret not, your macarons should still be insulated and cool upon arriving, just be sure to put them right in the fridge once you receive them in the mail.
How long do the macarons last upon arriving at my door?
You should refrigerate your macarons right when you receive them. We recommend consuming your macarons at room temperature. We recommend taking your macarons out of the fridge and letting them sit on the counter for 15-30 minutes before you enjoy them :) The macarons should be refrigerated and they are best up to 3 to 4 days once you receive them in the mail. HELPFUL TIP: You can freeze your macarons in a freezer safe container for up to one month! All you need to do is pop them in the freezer and allow them 30-60 minutes to defrost before you consume them.
Can I freeze my macarons for a later date?
Yes, you can freeze your macarons up to one month if you put the macarons in freezer safe packaging.
What is the average serving size per person?
We recommend 2-3 macarons per person for events.
What macaron flavors does Nicole Macaron carry?
We carry six flavor offerings at any given time to allow for curated menu offerings, local ingredients, high product quality, and the made with love difference!
How big are Nicole Macaron macarons?
Our macarons are 1.5 inches in diameter.
Do your macarons contain nuts?
Yes, all of our macarons are made with almond flour.
Do your macarons contain dairy?
All of our fillings contain organic unsalted butter. We are more than happy to accommodate dairy free diets by filling our macarons with jelly as a dairy free filling alternative. We ask that you leave a comment on your order form, submit a contact request, or email email@example.com for a special request to make your order dairy free AFTER you submit your order and process the payment via our shop checkout. We will make a note on your order to accommodate your needs :)
Do you do events?
Yes, we can bake macarons in bulk quantities for catering/events. Please email your special order to firstname.lastname@example.org and we would be more than happy to fulfill your needs for your special event!
Are your macarons gluten-free?
Our macarons are produced in a facility that also handles wheat products. Although we use gluten-free ingredients, our macarons may potentially contain gluten.